The Bumpy Ride of Ambulance Services

“It’s a narrative where every second counts, where the absence of well-equipped ambulances often becomes the precarious thread between clinging to life and succumbing to fate.”

 

When seconds count, efficient ambulance services become the lifeline between life and death. The ambulances and the crew are the silent heroes racing against time, weaving through chaos to deliver hope in moments of despair. In Kathmandu however, the availability and accessibility of prompt emergency care remains a pressing concern. The capital city grapples with a paucity of well-equipped ambulances and trained paramedics, posing significant challenges in delivering timely medical assistance. It’s a narrative where every second counts, where the absence of these essential resources often becomes the precarious thread between clinging to life and succumbing to fate. The absence of readily available and well-equipped ambulances transforms emergencies into a harrowing race against the ticking clock.The absence of these crucial resources isn’t just an inconvenience; it’s a critical juncture where lives hang precariously in the balance. It’s in these moments, within the heart of Nepal’s capital, that the dire need for a robust and efficient ambulance system becomes strikingly evident. Each delay in response, every hurdle encountered due to inadequate resources, reverberates with the potential cost of a life lost, a future altered irreversibly.

 

The Challenges Faced

Scarcity of Proper Ambulances

In the sprawling expanse of Kathmandu, only a handful of hospitals provide commendable ambulance services, equipped with trained paramedics and necessary medical equipment. However, the majority struggle to meet these standards, leaving a gap in the city’s emergency healthcare. Recent efforts have seen some hospitals arranging air ambulances with dedicated crews for the airlifting of critically ill patients. Additionally, the nation has taken a step forward by announcing free ambulance services accessible via the emergency number 102. These initiatives offer glimmers of hope amid the pervasive challenges.

Beyond the hospitals, several local bodies have embarked on their own initiatives to bridge the gap in ambulance services. While these endeavors bear promise, they come with inherent pros and cons. On one hand, localized ambulance services, rooted in the immediate community, offer a potentially faster response time, intimately understanding the area’s dynamics and needs. However, their limitations in terms of resources, training, and standardization could impede their effectiveness, especially when confronted with more complex medical emergencies.This decentralization should ideally complement rather than compete with centralized efforts, ensuring a cohesive and comprehensive emergency medical response throughout Kathmandu and beyond.

Timely Access to Ambulances

One of the most significant hurdles is the delay in ambulance arrivals. A stark reality: even when the call for help is made, the ticking clock imposes agonizing waiting times before assistance arrives. For patients teetering on the brink of life and death, these precious minutes lost in anticipation of emergency assistance become an agonizing race against time.The city’s chronically limited availability of ambulances amplifies this pressing concern. These moments, though seemingly fleeting, carry the weight of irreversible consequences. It transforms emergencies into desperate pleas for help, where every passing second feels like an eternity. Families, gripped by fear and helplessness, are left at the mercy of an overburdened system, yearning for a glimmer of hope embodied in the form of a swiftly arriving ambulance.

This critical delay isn’t merely a logistical hiccup; it’s a stark representation of the systemic inadequacies that permeate Kathmandu’s emergency response mechanism. The repercussions of these delays aren’t just statistics but narratives of lives suspended in uncertainty, of futures held captive by the ticking clock, waiting for the elusive arrival of a lifeline.

Traffic Congestion

You luckily made a phone call to an ambulance and now that you are on board the ambulance taking your family member or friend to the nearby hospital, the another problem that holds us back is the traffic congestion. Navigating through the city’s notorious traffic poses another formidable challenge. Ambulances, even with sirens blaring, struggle to make swift progress, leading to further delays in reaching those in urgent need. Another layer of complexity is—the Nepali people’s mindset towards yielding to emergency vehicles. While narrow roadways undeniably contribute to the impedance of swift ambulance passage, it’s often the mentality of drivers ahead that compounds the challenge. In the bustling streets of Kathmandu, the urgency of an ambulance’s mission sometimes meets an immovable force: the ingrained belief that securing one’s place in traffic takes precedence over facilitating a swift passage for emergency vehicles. This clash of priorities, where personal convenience contends with urgent medical needs, adds a perplexing dimension to the already congested thoroughfares. 

 Nepal’s difficult terrain 

Nepal faces geographical challenges in running a proper ambulance system due to Nepal’s diverse terrain, where much of the population resides in remote areas with limited transportation options. Nepal’s breathtaking landscape, while enchanting, presents a formidable obstacle in establishing an effective ambulance system. In the absence of adequate roads,we often see it in the news of individuals enduring hours-long journeys on stretchers to reach the nearest hospital standing as a stark testament to the geographical challenges that plague Nepal’s remote areas, underscoring the dire need for improved infrastructure to ensure swift access to critical medical care. The nation’s geographical diversity, with its sprawling mountains, rugged terrain, and remote settlements, creates an intricate maze that impedes the seamless operation of emergency medical services. The disparity in accessibility and transportation options due to Nepal’s diverse terrain underscores the pressing need for innovative solutions tailored to surmount these geographical barriers. Solutions that account for and adapt to the rugged landscapes and limited accessibility are imperative to ensure that every corner of Nepal, irrespective of its challenging terrain, has access to timely and life-saving medical aid. Nepal possibly needs to learn from Rwanda where drones have been ingeniously employed to transport blood and crucial medical supplies across impassable landscapes.

“The absence of these crucial resources isn’t just an inconvenience; it’s a critical juncture where lives hang precariously in the balance.”

Please add pic of a person being carried on stretcher in the himalayan region 

A different colored box to accommodate the below two paragraphs

Air Ambulances 

In Nepal, the difficult rugged terrains have turned the skies into a vital corridor for life-saving interventions, where air ambulances soar as beacons of hope in regions grappling with geographical barriers. The introduction of air ambulance services marks a transformative stride in Nepal’s pursuit of delivering urgent medical aid across its diverse terrain. These aerial medical lifelines, equipped with skilled medical personnel and essential equipment, navigate the challenging landscapes with unparalleled speed and agility, transcending the limitations posed by rugged mountains and remote settlements.

Moreover, the government’s initiative to provide free air services for transporting pregnant and post-partum women to healthcare centers signifies a remarkable commitment to maternal healthcare in Nepal’s remote areas. This forward-thinking approach acknowledges the significant challenges faced by expectant mothers in regions where access to healthcare facilities is hindered by the absence of roads or difficult terrain. By harnessing air transportation, expectant mothers are afforded timely access to proper birthing centers, ensuring safer deliveries and reducing the risks associated with prolonged journeys, thereby safeguarding the well-being of both mothers and newborns.

“Each delay in response, every hurdle encountered due to inadequate resources, reverberates with the potential cost of a life lost, a future altered irreversibly.”

Proposed Solutions

Enhanced Infrastructure

To bridge the gap, there’s an urgent need for an expanded fleet of well-equipped ambulances manned by trained paramedics. Hospitals and healthcare institutions must prioritize this aspect to ensure prompt emergency response. These hubs, equipped with state-of-the-art facilities and adept personnel, serve as pivotal nodes for swift triage, stabilizing critical patients before transit.

Traffic Management

Efficient ambulance services necessitate strategic traffic management. Designated lanes or routes for emergency vehicles, along with public awareness campaigns regarding yielding to ambulances, can significantly improve response times.These specialized lanes, untangled from the web of congestion, serve as lifelines for ambulances racing against the clock. They offer unobstructed pathways, enabling swift and unhindered movement, ensuring that every precious second is utilized in ferrying critical care to those in need.

 Technological Integration

Embracing technology, such as GPS tracking systems, can optimize ambulance routes, providing real-time updates to hospitals and patients about the ambulance’s location. This integration can streamline the dispatch process and enhance overall efficiency. These advanced systems serve as vigilant navigators, meticulously mapping out optimal routes for ambulances in real-time. Through seamless integration with digital mapping and traffic data, these systems chart pathways that circumvent congested thoroughfares and swiftly guide ambulances towards their destinations. Simultaneously, they provide continuous updates to hospitals, offering a live stream of the ambulance’s progress to the emergency responders at the medical facilities.

Community Involvement and Awareness

The involvement of the community is pivotal. Public awareness campaigns highlighting emergency response protocols and the importance of utilizing ambulance services appropriately can foster a supportive environment for efficient emergency healthcare. Educating the populace about the significance of promptly giving way to ambulances isn’t merely about signaling compliance with traffic regulations; it’s a collective acknowledgment of the invaluable essence of time during medical emergencies. It’s a shared commitment to prioritize the sanctity of human life above the rush of daily commutes.

 Grading of Ambulances in Nepal (Independent Box)

In Nepal, ambulances are graded according to the Ministry of Health and Population’s Ambulance Service Standard 2018. There are three grades of ambulances: A, B, and C. Grade A ambulances are the highest level of ambulance service in Nepal. They are equipped with advanced medical equipment and are staffed by trained paramedics. Grade A ambulances are typically used for transporting critically ill patients to hospitals. Grade B ambulances are a step down from Grade A ambulances. They are not equipped with the same level of medical equipment, but they are still able to provide basic life support. Grade B ambulances are typically used for transporting patients with less serious injuries or illnesses. Grade C ambulances are the lowest level of ambulance service in Nepal. They are not equipped with any medical equipment and are not staffed by trained paramedics. Grade C ambulances are typically used for transporting patients who do not require medical attention. 

Another independent box;

Nepal Ambulance Service (NAS) [A whole page dedicated to it, in a different color background]

The NAS journey 

In April 2011, the nonprofit NAS took flight, committed to swiftly transporting individuals to hospitals while providing critical medical care by trained emergency medical technicians (EMTs), irrespective of their financial means. The founding members were a coalition of Nepali entrepreneurial and philanthropic leaders, disaster preparedness experts, faculty from the Patan Academy of Health Sciences, and a cadre of volunteer international students and fellows. NAS commenced operations with 2 ambulances and rapidly expanded to 5 by 2012. By 2022, NAS bolstered its fleet to 10 ambulances: 6 stationed in Kathmandu, 2 in Pokhara, 1 in Chitwan, and another in Butwal. The team comprises 27 EMTs, 20 skilled ambulance drivers, 6 dispatchers, and 5 administrative support staff. Each ambulance crew consists of an EMT paired with an emergency first responder (EFR). NAS collaborates closely with Nepali police services, utilizing their facilities as staging areas for ambulances and EMTs. It has still been looking for a sustainable solution running a deficit of around 500 USD per month. It was the NAS initiative that led to the national toll free number 102 being a nationwide phone number for ambulances.

NAS: Developing the Human Resource

“The Essential Out-of-Hospital Care course, a collaborative endeavor between Stanford Medical School faculty and Patan Academy of Health Sciences, became the cornerstone for training Nepal’s first cohort of Emergency Medical Technicians (EMTs) in 2010. Initially, the course was conducted in partnership with international faculties, but presently, the entirety of the training sessions is led by Nepali trainers. The implementation of the train-the-trainer model marked a significant milestone during the latest EMT course, showcasing NAS’s self-sufficiency in conducting training sessions independently, without external educators.

The Nepal Ambulance Service (NAS) has extended its educational efforts beyond formal settings, engaging schools and community venues to disseminate vital information and awareness. This community-oriented approach aims to enhance the quality of timely care provision across the region.

The comprehensive training curriculum for EMTs spans crucial skills and competencies, categorizing key areas into IV placement and fluid resuscitation, basic life support, emergency childbirth and obstetric skills, trauma management, triage and disaster response, leadership, medical management, ambulance operations and transport, and effective communication.

NAS: Way forward

Recently, Nepal’s Ministry of Health and Population forged a new collaborative partnership between the national dispatch center and NAS. As part of this directive, NAS has been entrusted with the responsibility of training EMTs and Emergency Medical Dispatchers (EMDs) across the seven provinces. Consequently, each province is mandated to establish a dedicated dispatch center, with NAS overseeing the national dispatch center’s operations and extending technical support to the provincial centers.”

This achievement stands as a testament to NAS’s capability in establishing a sustainable workforce and staffing model, empowering the organization to operate autonomously. With a firm footing in its current responsibilities, as entrusted by the government, NAS anticipates a continued and pivotal role in the ongoing advancement of Nepal’s national Emergency Medical Services (EMS) system. This commitment aligns with NAS’s vision of contributing significantly to the continual development and enhancement of emergency healthcare infrastructure throughout Nepal.

 

Conclusion

In the hustle and bustle of Kathmandu, the challenges faced by ambulance services paint a stark reality. However, through concerted efforts in infrastructure development, traffic management strategies, technological advancements, and community engagement, the city can pave the way toward a more efficient emergency healthcare system.

The clock ticks incessantly during emergencies, urging a collaborative effort from stakeholders to ensure that every second counts in saving lives. The journey toward bolstering ambulance services in Kathmandu is challenging, but not insurmountable. It demands collective action and an unwavering commitment to prioritize the sanctity of every life that relies on these critical services.

 

Check Also

NMC Initiates INMA Forum for Global Nursing Voices in the UK

The Nursing and Midwifery Council (NMC) of the UK has launched a pioneering initiative to …

Sahifa Theme License is not validated, Go to the theme options page to validate the license, You need a single license for each domain name.